Quantcast
Channel: Developer Group
Viewing all articles
Browse latest Browse all 1888

Forum Post: RE: RECORD NON-CONF CALL

$
0
0
I was a bit confused about that. My main async program under HMP Linux version 3 has run flawlessly for years. It does conferencing, IVR, outdial, etc. It uses all gc_OpenEx and scroutes, etc.  So what I need to do is record both sides of a single call. The person talking and pressing keys and the vox phrases being played on the dxxx device. I did notice the LCOFF later - my mistake as I was copying some sample code to experiment.  What I'd love to do is just record from both time slots inside my async engine, but that doesn't seem possible. So last night I just did a dx_open from an external program and I could listen to the dx side of the conversation, but not to the caller, and I'm unsure how to mix the dt,dx, gc stuff.  I basically am unsure of how to open the channel and hear both sides since the gc_OpenEX in the main engine opens both sides and routes the time slots together.  Sorry for the long answer.  So can I listen to both sides of a call where a caller has only called in and is using the IVR without disrupting the IVR call and events, or do I need to use an external program. I'm fine with buying enough extra ports to use additional ports to listen if that solves the problem.  And I really appreciate the help.  Thanks.

Viewing all articles
Browse latest Browse all 1888

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>