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Forum Post: RE: PROBLEM WITH CONNECTION BETWEEN PBX OXE ALCATEL AND VIRTUAL HOLD DIALOGIC GENESYS

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Good morning when the link is down between the PBX and the dialogic server I reset the server dialogic and in the logs i can see inthe event viewer that the mercconfig dlgcmpd driver failed not start 3/28/2016 11:51:56.498   5972        5964 OAMSYSLOG               ErrorEx      DMR4CLEO - CCleoSystem::CreateDeviceMap():EnumClusterConfig FAILED, error = 0x80002000, continue 03/28/2016 11:51:56.498   5972        5964 OAMSYSLOG               ErrorEx      DMR4CLEO - CCleoSystem::CreateDeviceMap():GetListOfBoards() FAILED, error = 0x80002001, return 03/28/2016 11:51:56.686   2000           0                                      [Control message from process 5972]:Client detached 03/28/2016 11:51:57.015   2000           0                                      [Control message from process 5956]:Client attached 03/28/2016 11:51:57.719   3988        4044 OAMSYSLOG               Warning      DLGCSERV - ProtocolDevices() - No installed devices found 03/28/2016 11:51:57.719   3988        4044 OAMSYSLOG               Warning      DLGCSERV - StartProtocol() - No installed devices for protocol : DLGCDM3 03/28/2016 11:51:57.719   3988        4044 OAMSYSLOG               Warning      DLGCSERV - ProtocolDevices() - No installed devices found 03/28/2016 11:51:57.719   3988        4044 OAMSYSLOG               Warning      DLGCSERV - StartProtocol() - No installed devices for protocol : DLGCDK 03/28/2016 11:51:57.719   3988        4044 HWMON                   Eventing     Dlgcserv - Event DLGC_EVT_BLADE_STARTED(0x40007) was generated on channel ADMIN 03/28/2016 11:51:57.719   3540        3688 OAMSYSLOG               Warning      DLGSYSTEMMONITOR - Fail to get fault detection agent for AUID = 50001 03/28/2016 11:51:57.892   2000           0                                      [Control message from process 5956]:Client detached 03/28/2016 12:05:59.435   2640        5688 OAMSYSLOG               ErrorEx      DMR4CLEO - CCleoSystem::CreateDeviceMap():EnumClusterConfig FAILED, error = 0x80002000, continue 03/28/2016 12:05:59.435   2640        5688 OAMSYSLOG               ErrorEx      DMR4CLEO - CCleoSystem::CreateDeviceMap():GetListOfBoards() FAILED, error = 0x80002001, return 03/28/2016 12:05:59.608    840           0                                      [Control message from process 2640]:Client detached 03/28/2016 12:05:59.827    840           0                                      [Control message from process 5952]:Client attached 03/28/2016 12:06:00.516   3796        1652 OAMSYSLOG               Warning      DLGSYSTEMMONITOR - Fail to get fault detection agent for AUID = 50001 03/28/2016 12:06:00.516   1760        4248 OAMSYSLOG               Warning      DLGCSERV - ProtocolDevices() - No installed devices found 03/28/2016 12:06:00.516   1760        4248 OAMSYSLOG               Warning      DLGCSERV - StartProtocol() - No installed devices for protocol : DLGCDM3 03/28/2016 12:06:00.516   1760        4248 OAMSYSLOG               Warning      DLGCSERV - ProtocolDevices() - No installed devices found 03/28/2016 12:06:00.516   1760        4248 OAMSYSLOG               Warning      DLGCSERV - StartProtocol() - No installed devices for protocol : DLGCDK 03/28/2016 12:06:00.516   1760        4248 HWMON                   Eventing     Dlgcserv - Event DLGC_EVT_BLADE_STARTED(0x40007) was generated on channel ADMIN 03/28/2016 12:06:00.595    840           0                                      [Control message from process 5952]:Client detached Thanks in advance

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